FAQ + Policies

GENERAL F.A.Q'S:

Who's the lady behind the curtain?

Modern Girl Blitz is solely run by me, Midge, and has been so since 2011. You can read more on my about page!

Do you do custom work?

I can do custom work for buttons only. If you are interested in creating a bulk of buttons for your company or organization, shoot me an email at midge@moderngirlblitz.co.

Do you do Wholesale?

Yes indeed! If you are interesting in carrying my products in your store, email me at midge@moderngirlblitz.co. For a list of current stocks, visit the Stockist Map! 

 

SHIPPING INFO//

+I ship everything within 2-5 business days. You will be provided with tracking info when your order ships. 

+Please understand that once a package leaves my possession it is no longer my responsibility, and becomes that of the post office. I have absolutely no control over each country's specific mail service & customs office. If something gets lost, refunds or replacements are given on a case by case basis. Please note that I am unable to give refunds or replace orders that are marked 'delivered' via the tracking number. 


+I am not responsible for errors made in part of the buyer, such as errors in the shipping address provided. Shipping addresses are not edited or entered manually, everything is printed automatically on a shipping label. Please always double check the mailing address you provide for accuracy.

+In the event that a order is sent back to me, the order is refunded (minus shipping). You then have to option to re-place your order.

+USPS does not provide tracking for international orders after they have left the USA. Orders should arrive 10-14 business days after shipment, depending on the customs office.

 

RETURN POLICY//

+Refund/returns are a case by case basis, just shoot me a message and I can always work it out for you.

+All items are packed up with the upmost TLC. If your item is somehow damaged in transit, let me know wand we'll find a solution. When confronting this issue, please attach an image of the damage done.

+Otherwise, I of course hope that you love your purchase! Please note that all items are described accurately in their listings but if something goes awry I am all ears, just please be polite :)